Internet and Outlook 2010/2013

Duration 1 Day
Unit Standard ID 116935
Level 1

Course Objective

The main focus of this course is to use Outlook to Send and Receive mail. Be able to  use the Calendar features to create appointment and accept or reject group appointments. In addition to Outlook the user will be able to safely work on the Internet, and understand all the jargon of the different elements needed to get an Internet connection.


The user should be able to use the mouse and keyboard and have a good understanding of Windows

Topics covered

  • Understand and Navigate the Outlook screen
  • Send, Receive and Forward Mail
    • Attach files
    • Delete Messages
    • Use Priority levels for important messages
  • Preview and Print Messages
  • Use the Calendar to Manager Personal Appointments
  • Use the Address Book to Manage Recipients
  • Plan Meetings
  • Manage Tasks
  • Understand the Internet and all the Components
  • Use Google to Search for Information
  • Understand and use the Security Features